Do I need any tools or experience to set it up?
No experience needed — most hammocks and tents in our collection are designed for quick, tool-free setup. Straps, poles, and stakes are included where needed, and most people are set up in under 10 minutes.
Will it fit two people?
Depends on the product — check the product page for capacity details (single, double, or 2-person). If you're shopping for two, look for "double" or "2-person" in the title.
Is it actually waterproof, or just water-resistant?
This varies by product — check the individual product description for specific waterproofing details. Many of our tents and hammock rainfly accessories are built to handle real rain, not just light drizzle.
What's included in the box?
This depends on the specific product — most hammocks include straps, and most tents include stakes and guylines. Check the product page for the full list of what's included with your specific item.
How do I clean and store it after a trip?
Let it fully air dry before packing away to prevent mold or mildew. Spot clean with a damp cloth — avoid machine washing to preserve waterproofing and fabric integrity.
What if it doesn't work out for me?
You're covered by our 30-day money-back guarantee — if it's not right for your trips, just reach out and we'll sort it out.